Original computer software reviews happen to be written by folks who use the product. They are designed to provide information that help other people make smarter buying decisions. Reviews can easily discuss the good and bad aspects of computer software. They can include tips on how to utilize software properly and prevent common risks.
Software clients can be self-assured that reviews upon Gartner Peer Insights depend on actual experiences with the application products assessed. The content can be compiled right from real and independent end-user reviews published by reliable members on the community, just like users, analysts, consultants and purchasing pros.
During the our childhood of Capterra (the company behind this site), one of the founders was for adding user reviews as well as the other was against it. The current view is that many potential buyers requested assessments, but board meeting app vendors were wary of bad reviews which may turn away consumers.
In an attempt to avoid shady techniques, we simply publish review articles from individuals who have direct experience using the item. We as well prohibit the submission of multiple reviews by same person or a assessment that is based on the experience of a 3rd party (such for the reason that coworkers).
If you are a vendor who would like to encourage customers to write a review, we offer the free Reviews as a Utility program, which allows one to email the own buyers asking for a review in exchange for a nominal incentive. The reviews gathered via this method are displayed across the Gartner Digital Market segments network (including Capterra, GetApp and Application Advice) as well as your own site, as called in our Testimonials as a Program Conditions of Use.